Contact information
Last Updated: August 2026
Welcome to PetWearHouse.store, your trusted online destination for adorable, stylish, and comfortable pet fashion.
We are a Korean Cute Pet Boutique dedicated to helping pet parents express their love through beautiful clothing designed for their furry companions. From charming dresses and cozy sweaters to fashionable shirts and seasonal outfits, we carefully select each product with the goal of bringing comfort, confidence, and happiness to pets everywhere.
At PetWearHouse.store, we believe that every pet has a unique personality and deserves a wardrobe that matches their special charm. Our team is always happy to assist you with questions about products, orders, shipping, returns, sizing, and any other concerns you may have.
Your satisfaction is important to us, and we are committed to providing friendly, helpful, and reliable customer support.
How to Contact Us
If you need assistance or have any questions, please feel free to contact our customer support team.
We are available to help with:
Product information
Size recommendations
Order assistance
Shipping questions
Tracking updates
Returns and refunds
Exchange requests
Payment concerns
General inquiries
Our team will carefully review your message and provide the best possible support.
Customer Support Email
Email:
support@PetWearHouse.store
For the fastest assistance, we recommend contacting us through email.
When contacting our support team, please include:
Your full name
Order number (if applicable)
Email address used during checkout
Product name
A detailed description of your question or concern
Photos or screenshots if related to a product issue
Providing complete information allows our team to respond more efficiently.
Business Address
PetWearHouse.store
5043 Saint Ambroise St
Montreal, QC H4C 2E9
Canada
This address represents our official business contact location.
Please note that this address is not intended as a customer walk-in location or product return center unless specifically approved by our support team.
For all returns, exchanges, and product-related requests, customers must contact us first to receive the correct instructions.
Sending packages without prior approval may result in delays or unsuccessful processing.
Phone Support
Phone:
(403) 314-1289
Our phone line is available for general customer assistance.
For order-specific questions, we recommend contacting us through email and including your order details so our team can provide a more accurate response.
Please note that response availability may vary depending on business hours, holidays, and customer inquiry volume.
Our Customer Care Promise
At PetWearHouse.store, customer care is at the heart of everything we do.
We understand that shopping online for pet clothing requires trust. Pet parents want to know that they are choosing products that are comfortable, beautiful, and suitable for their beloved companions.
Our team is committed to providing:
Friendly communication
Clear answers
Helpful product guidance
Professional assistance
Solutions focused on customer satisfaction
Whether you need help selecting the perfect outfit, checking order status, or understanding our policies, we are here to support you throughout your shopping journey.
Product and Size Assistance
Choosing the right clothing size is an important part of keeping pets comfortable.
If you need help selecting the best size, our team can assist you with recommendations based on:
Pet breed
Weight
Body measurements
Chest size
Neck size
Back length
Because every pet has a unique body shape, we encourage customers to provide accurate measurements when requesting sizing advice.
Our goal is to help every pet enjoy a comfortable fit while looking adorable in their new outfit.
Order Support
If you have questions about your order, please contact us with your order number.
Our team can assist with:
Order confirmation questions
Shipping updates
Tracking information
Delivery concerns
Product availability
Order changes
Please contact us as soon as possible if you need to update information related to your order.
Once an order has entered processing or shipment preparation, changes may no longer be possible.
Returns and Refund Assistance
We want every customer to feel confident shopping with PetWearHouse.store.
If you experience any issue with your purchase, our support team is available to guide you through:
Return requests
Refund procedures
Exchange options
Damaged item reports
Incorrect product concerns
Before returning any item, please contact our support team for approval and instructions.
This helps ensure your request is processed smoothly and efficiently.
Response Time
We aim to respond to all customer inquiries as quickly as possible.
Most messages are answered within:
24–48 business hours
During busy periods, holidays, or promotional events, response times may be slightly longer.
We appreciate your patience and understanding while our team works carefully to assist every customer.
Stay Connected With PetWearHouse.store
We love seeing pets enjoy their new outfits and becoming part of our growing community of pet lovers.
Customers are welcome to share their experiences, photos, and feedback with us.
Your stories help us continue improving our products and creating a better shopping experience for pet families around the world.
Contact Summary
Store Name:
PetWearHouse.store
Business Address:
5043 Saint Ambroise St
Montreal, QC H4C 2E9
Canada
Email:
support@PetWearHouse.store
Phone:
(403) 314-1289
Thank you for choosing PetWearHouse.store.
We are grateful for the opportunity to be part of your pet’s journey and are dedicated to bringing stylish, comfortable, and adorable fashion choices to every furry friend.
Your pet’s happiness is our inspiration, and our team is always here whenever you need assistance.