Terms of service
Last Updated: August 2026
Welcome to PetWearHouse.store. These Terms of Service describe the rules, responsibilities, and conditions that apply when you access or use our website, browse our products, or place an order with us.
PetWearHouse.store is an online pet fashion boutique dedicated to providing adorable, comfortable, and stylish clothing for dogs and cats. Our goal is to help pet parents celebrate their pets’ personalities through carefully selected outfits designed with love and care.
By visiting our website or purchasing products from PetWearHouse.store, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
If you do not agree with any part of these terms, please discontinue using our website and services.
1. General Information
PetWearHouse.store operates as an online retail store specializing in pet clothing and accessories.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to PetWearHouse.store.
The terms “you” and “customer” refer to any person who visits our website, creates an account, places an order, or interacts with our services.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Any changes will become effective immediately once posted on this page.
We encourage customers to review this page regularly to stay informed about any updates.
2. Use of Our Website
By using PetWearHouse.store, you agree that you will:
Provide accurate and complete information when placing orders
Use our website only for lawful purposes
Not attempt to interfere with website security or functionality
Not copy, reproduce, or misuse our content without permission
Not use our products or services for fraudulent activities
You must be at least the legal age required in your country or region to make online purchases, or have permission from a parent or legal guardian.
PetWearHouse.store reserves the right to refuse service, cancel accounts, or restrict access to customers who violate these terms.
3. Product Information
At PetWearHouse.store, we make every effort to provide accurate product information, including:
Product descriptions
Images
Colors
Materials
Sizes
Specifications
We carefully select products that match our Korean Cute Pet Boutique style, focusing on adorable designs, comfort, and quality for pets.
However, slight variations may occur due to:
Different screen settings
Lighting conditions during photography
Manufacturing differences
Manual measurement differences
Because every pet has a unique body shape, customers are responsible for reviewing size charts and product details before purchasing.
We recommend measuring your pet carefully to ensure the best possible fit.
4. Orders and Purchases
When you place an order through PetWearHouse.store, you agree that:
All information provided during checkout is accurate
You are authorized to use the selected payment method
You accept responsibility for reviewing your order details before purchase
After submitting an order, you will receive an order confirmation email.
Order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to reasons including:
Product availability issues
Incorrect pricing information
Suspected fraudulent activity
Payment problems
Violation of these Terms of Service
If an order is cancelled after payment has been completed, a refund will be issued according to our refund policy.
5. Pricing and Payments
All prices displayed on PetWearHouse.store are subject to change without notice.
We make every effort to ensure pricing accuracy. However, errors may occasionally occur due to technical issues or incorrect information.
If an incorrect price is displayed for a product, we reserve the right to:
Correct the price
Contact you for approval before processing the order
Cancel the order and issue a refund
Customers are responsible for providing valid payment information during checkout.
Payment transactions are processed securely through trusted payment providers.
PetWearHouse.store does not store complete payment card information.
6. Shipping and Delivery
PetWearHouse.store offers shipping services to customers worldwide.
Delivery times may vary depending on:
Customer location
Shipping method selected
Customs processing
Carrier delays
Unexpected transportation conditions
Estimated delivery times are provided as a guideline and are not guaranteed delivery dates.
Once an order has been shipped, customers are responsible for providing accurate delivery information.
PetWearHouse.store is not responsible for delays caused by:
Incorrect addresses
Customs inspections
Weather conditions
Carrier issues
Events outside our reasonable control
For complete details regarding shipping, please review our Shipping Policy.
7. Returns and Refunds
Customer satisfaction is important to us.
If you are not completely satisfied with your purchase, you may request a return according to our Return and Refund Policy.
Eligible returns generally require:
The product to be unused
The item to remain in original condition
The return request to be submitted within the allowed period
Certain items may not qualify for returns due to hygiene or safety reasons.
Please review our Return and Refund Policy for complete information regarding eligibility, refunds, and exchange procedures.
8. Intellectual Property Rights
All content available on PetWearHouse.store, including but not limited to:
Logos
Brand names
Website designs
Images
Product descriptions
Graphics
Text content
Marketing materials
is owned by or licensed to PetWearHouse.store and protected by applicable intellectual property laws.
You may not:
Copy our content
Republish our materials
Use our branding without permission
Modify or distribute website content
Any unauthorized use may violate copyright, trademark, or other applicable laws.
9. Customer Accounts
If you create an account with PetWearHouse.store, you are responsible for maintaining the confidentiality of your account information.
You agree to:
Keep your login details secure
Provide accurate account information
Notify us of unauthorized account activity
Accept responsibility for activities performed through your account
PetWearHouse.store reserves the right to suspend or terminate accounts that contain inaccurate information or violate our policies.
10. User Reviews and Feedback
We appreciate customer feedback and encourage customers to share their experiences.
By submitting reviews, comments, photos, or other content, you agree that:
Your content is truthful and based on your experience
Your content does not violate any laws
Your content does not contain harmful, offensive, or misleading information
You grant PetWearHouse.store permission to use submitted content for marketing and promotional purposes.
We reserve the right to remove content that violates these Terms of Service.
11. Limitation of Liability
PetWearHouse.store strives to provide accurate information and quality products. However, we cannot guarantee that:
The website will always operate without interruption
All information will always be error-free
Products will meet every individual expectation
To the fullest extent permitted by law, PetWearHouse.store shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
Customers are responsible for using pet clothing products appropriately and ensuring that products are suitable for their pets.
12. Product Safety Responsibility
PetWearHouse.store products are designed for pets and should be used responsibly.
Pet owners should:
Choose appropriate sizes
Supervise pets when wearing clothing
Remove clothing if discomfort occurs
Avoid leaving pets unattended with products that may create safety risks
PetWearHouse.store is not responsible for injuries caused by improper product use, incorrect sizing, or lack of supervision.
13. Third-Party Services
Our website may include links or services provided by third parties.
These third-party services may have their own:
Privacy policies
Terms of service
Security practices
PetWearHouse.store is not responsible for the content, policies, or practices of external websites.
Customers should review third-party terms before using external services.
14. Privacy
Your privacy is important to us.
Any personal information collected through PetWearHouse.store is handled according to our Privacy practices and applicable privacy regulations.
We may collect information such as:
Name
Email address
Shipping address
Payment information
Order details
This information is used to process orders, provide customer support, improve our services, and communicate with customers.
15. Governing Law
These Terms of Service and any agreements between you and PetWearHouse.store shall be governed by the applicable laws of Canada and the province of Quebec.
Any disputes arising from these terms shall be handled according to applicable legal procedures.
16. Contact Information
If you have questions regarding these Terms of Service, please contact us:
PetWearHouse.store
5043 Saint Ambroise St
Montreal, QC H4C 2E9
Canada
Email:
support@PetWearHouse.store
Phone:
(403) 314-1289
Thank you for choosing PetWearHouse.store.
We are dedicated to bringing beautiful, comfortable, and charming fashion pieces to pets everywhere. We appreciate your trust and look forward to helping your furry companions enjoy a stylish and happy lifestyle.